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IT Support Engineer

Company Name:
CompuCom Systems
IT Support Engineer-Columbia, SC-Ongoing Contract Opportunity
LinkedIn recently announced its Most inDemand Employers: 2013. Many of the top 10 rely on
CompuCom
to provide the highest quality IT talent. Find your dream job today!
For this position, with a world-renowned computer manufacturing company, you will be performing a wide variety of desktop support activities.
OVERVIEW:
Break-fix laptops, desktops, cell phones (SFF)
Put client build on systems, data migration
Manage tickets via ticketing system (ISMP)
Customer communication
Manage assets via asset database and conduct inventories
Prepare and provide laptops to new hires
Conduct new hire classes as needed
Liaison with HP for printer issues - handle toner changes, reboots, read error codes, inform HP if vendor tech is required
Assists as requested for KIOSK issues with Developer
Ship systems to other sites as needed
Some AV / Telepresence support
REQUIREMENTS:
1-3 years related work experience
Hands-on experience with a variety of hardware platforms running Windows Operating systems
Solid desktop support and troubleshooting skills
Experience with remote access and backup / recovery
A+ certification preferred
Ability to work an 8am - 5pm shift Monday- Friday
Must be able to pass 10 year criminal background check & drug screen
Physical requirements of position: able to lift up to 70 lbs.
CompuCom supports Employment Equity and Diversity Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit .
Company Description:
We Know IT Careers
As a leading IT managed service provider with more than 12,000 associates worldwide, we rely on the personal relationships we build with our associates and the clients who depend on them.
The expertise of our recruiters and our reputation as a top IT services, software and hardware provider working with some of the world's most recognized brands, mean we find the right fit for the right people. Whether you're looking for contract consulting opportunities or full-time employment, CompuCom has the right opportunity for you.

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